Terms and Conditions

Terms and Conditions:

Dealia.com.au

Last updated: 03/12/2025

Welcome to Dealia.com.au (“Dealia”, “we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website, platform, and services (collectively, the “Services”). By accessing or using Dealia, you agree to be bound by these Terms.

If you do not agree, you must not use our Services.

1. ABOUT DEALIA

Dealia.com.au is an online Australian marketplace platform that allows:

Businesses to create profiles, list deals, products, and services, and use Dealia to sell, advertise, or accept bookings.
Customers to browse listings, compare deals, and make purchases, orders, or bookings directly through the website.

Dealia acts solely as a platform facilitator. We are not the seller, manufacturer, or provider of any product or service listed by third-party businesses on our platform unless otherwise stated.

2. ELIGIBILITY

2.1 For Businesses

To register a business account, you must:

Be located in Australia
Provide accurate contact and business details
Hold a valid ABN (Australian Business Number)
Be legally authorised to represent the business

2.2 For Customers

You must:

Be at least 18 years of age
Provide accurate personal information
Use the platform for lawful purposes only

3. BUSINESS ACCOUNTS & LISTINGS

Businesses using Dealia agree to:

Provide accurate, up-to-date business details
Ensure all products, services, deals, and promotions comply with Australian Consumer Law
Honour all bookings, orders, purchases, and promotions listed on Dealia
Comply with product safety regulations, advertising standards, and pricing accuracy
Not mislead customers in any way
Maintain responsibility for fulfilment, delivery, customer service, refunds, and warranties

Dealia reserves the right to edit, hide, or remove listings that:

Are misleading
Contain prohibited items
Violate Australian law
Do not meet our content or quality standards

4. CUSTOMER ACCOUNTS

Customers agree to:

Provide accurate information
Not misuse the platform
Only make legitimate orders or bookings
Not attempt to harm, disrupt, or exploit the system

You are responsible for maintaining the confidentiality of your account.

5. PAYMENTS

Dealia may process payments on behalf of businesses using third-party secure payment providers.

By completing a purchase or booking, you acknowledge that:

Payments may be taken on behalf of the business
Dealia is not responsible for the quality, delivery, or fulfilment of goods or services
Businesses remain the official “merchant of record” unless otherwise stated

6. FEES AND COMMISSIONS

Businesses may be charged subscription fees, listing fees, service fees, or commissions depending on their chosen plan.
All applicable fees will be disclosed at signup and in the business dashboard.
Fees are non-refundable unless required by law.

7. CANCELLATIONS, REFUNDS & DISPUTES

7.1 For Customers
All refund, cancellation, and dispute policies are determined by the business providing the product or service, in accordance with Australian Consumer Law.
Customers must contact the business directly for:
- Order issues
- Refund requests
- Booking changes or cancellations
- Warranty claims
7.2 Platform Involvement
Dealia may assist with disputes at our discretion but is not obligated to resolve them and is not responsible for any outcomes.

8. PLATFORM ROLE & LIMITATION OF LIABILITY

Dealia is a platform facilitator only.
We do not:
- Own or control the businesses listed
- Guarantee product quality or availability
- Provide warranties for third-party goods/services
- Take responsibility for delivery issues, booking failures, or disputes
To the maximum extent permitted by law, Dealia is not liable for:
- Losses caused by third-party businesses
- Errors in listings or pricing
- Service interruptions
- Customer or business misconduct
- Data loss or unauthorised access beyond our reasonable control
Nothing in these Terms limits your rights under Australian Consumer Law.

9. USER CONTENT

Users and businesses may upload content such as:
- Business descriptions
- Images
- Deals
- Reviews
You grant Dealia a non-exclusive, royalty-free license to display this content on the platform.
You must not post:
- Inaccurate, false, or misleading information
- Offensive or inappropriate content
- Material infringing on copyright or trademarks

9. USER CONTENT

Users and businesses may upload content such as:
- Business descriptions
- Images
- Deals
- Reviews
You grant Dealia a non-exclusive, royalty-free license to display this content on the platform.
You must not post:
- Inaccurate, false, or misleading information
- Offensive or inappropriate content
- Material infringing on copyright or trademarks

10. PROHIBITED USES

You must not use the platform to:
- Commit fraud
- Upload malicious software
- Scrape data from the website
- Harm the platform’s functionality
- Misrepresent your identity
- Violate Australian laws

11. PRIVACY

Your use of the platform is also governed by our Privacy Policy, which explains:

- What data we collect
- How we use it
- How it is protected

12. INTELLECTUAL PROPERTY

All content created by Dealia — including logos, design, layout, text, and code — remains the property of Dealia and may not be reproduced without permission.

13. TERMINATION

We may suspend or terminate accounts that:

Violate these Terms
Break Australian laws
Engage in fraudulent or harmful activity
Fail to pay required fees

Users may close their account at any time.

14. CHANGES TO THESE TERMS

We may update these Terms from time to time. Continued use of the platform constitutes acceptance of updated terms.

15. GOVERNING LAW

These Terms are governed by the laws of Australia and the state or territory in which the business is registered.

16. CONTACT INFORMATION

For questions or support, contact:

Dealia.com.au Support Team
Email: contact@dealia.com.au
Phone: 0412505888
ABN: 54 209 285 086

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