PRIVACY POLICY

PRIVACY POLICY:

Privacy Policy — Dealia.com.au

Last updated: 03/12/2025

Dealia.com.au (“Dealia”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our platform.
By accessing or using Dealia, you consent to this Privacy Policy.

1. ABOUT DEALIA

Dealia.com.au is an Australian online marketplace that allows:

Businesses to create profiles, list deals, and sell products/services
Customers to browse, purchase, order, and make bookings

We collect personal information from both business users and customers to provide these services.

2. INFORMATION WE COLLECT

2.1 Information You Provide

For Businesses

Business name and ABN
Contact name
Email address and phone number
Business address
Payment details used for receiving payouts
Business descriptions, images, and listings

For Customers

Name
Email address
Phone number
Delivery or billing address
Payment information (processed securely by third-party providers)
Booking or order details

Optional Information

Reviews
Uploaded images
Messages to businesses
Profile preferences

3. INFORMATION WE COLLECT AUTOMATICALLY

When you visit Dealia, we automatically collect:

IP address
Device type and operating system
Browser type
Pages viewed and actions taken
Cookies and tracking technologies
Location information (if enabled on your device)

This helps us improve the website, enhance security, and provide a better user experience.

5. HOW WE USE YOUR INFORMATION

We use your information to:

For Customers

Create and manage your account
Process purchases, orders, and bookings
Communicate with you about orders and support
Improve the platform
Show relevant deals based on your location or preferences

For Businesses

Create and manage business accounts
Publish business listings
Process payments and payouts
Provide reporting and analytics
Assist in customer disputes

For All Users

Maintain platform security
Comply with Australian laws
Send important updates about the service or your account

We do not sell your personal information to third parties.

6. HOW WE SHARE YOUR INFORMATION

We may share your information with:

Businesses you interact with

When a customer makes an order or booking, relevant details (name, contact, order information) are provided to the business to fulfill the transaction.

Service providers

Including:

Payment processors (e.g., Stripe, PayPal)
Hosting providers
Email/SMS notification services
Fraud prevention services
Customer support tools

Legal requirements

We may disclose information if required to:

Comply with Australian laws
Respond to court orders
Protect our rights and safety
Prevent fraud or illegal activity

Business transfers

If Dealia is sold, merged, or restructured, user data may be transferred as part of the business assets.

7. PAYMENT INFORMATION

We do not store full credit card details.
Payments are processed by secure third-party payment providers that comply with industry standards such as PCI-DSS.

8. SECURITY

We take reasonable measures to protect your information, including:

Encrypted transmission (SSL/HTTPS)
Secure payment gateways
Access controls
Data backups
Monitoring for suspicious activity

However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorised access.

9. DATA RETENTION

We retain your information for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

You may request deletion of your account at any time (see Section 11).

10. YOUR RIGHTS (AUSTRALIA)

Under the Australian Privacy Act 1988 (Cth), you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of data (unless legally required to keep it)
Opt-out of marketing communications
Make a privacy complaint

To exercise these rights, contact us using the details in Section 14.

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